The moments that changed how I work, written down before I forget what they felt like.
Assistant manager at twenty-something, with a full course load and two side projects running. The lesson wasn’t about time management. It was that people will follow a plan they understand, and ignore a perfect one they don’t.
Monitoring refrigeration and HVAC on MT Alliance V8, I found anomalies in the alarm data and got a crew moving before product was lost. Real-time insight is worth nothing if nobody acts on it within the hour.
Systems tell you what they’re made of when they’re loaded, not when they’re idle. Same for people. I’ve stopped treating the hard weeks as something to survive and started treating them as the measurement.
Mostly about building things with AI in them and what breaks when real people use them.